To estimate when you can expect your order, please refer to the time frame below. It includes our most popular products and the following time periods:

• • Keep in mind that we order on demand. Therefore we take about 5-8 business days to process and pack our products then you should add shipping times on top of that.
  • Shipping time: From the time the package is handed over to the delivery company to when it arrives at its destination about 14 to 20 business days with standard shipping.
• Tip: Buying 2 products or more at the same time will save you quite a lot on shipping fees.

• We accept return on products which were shipped out by us and if the item is faulty due to an error on our end (e.g., wrong item or damaged item)
• To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Please note that certain items, such as personalized or custom-made products, are not eligible for returns or exchanges.
• If you have any issues with your product, please contact us at contact@chirsmelody.com and we will do our best to resolve the issue.
• All products sold on come with a 7 day warranty against defects in materials and workmanship. If you believe your product has a defect, please contact us and we will be happy to help you.